Customer Support

If any issues arise, please contact the Hyundai Customer Care Centre on 1800 186 306. Our friendly team is ready and waiting to help.

100% Genuine Parts

Your Safety is our number one priority. So we only fit Hyundai Genuine Parts, built and tested specifically for your model and covered by a 12-month warranty. Because the best part is a Genuine part.

Manage Costs

Purchasing a Hyundai Pre-Paid Service Plan when you buy your car measn you’ll spread out your annual servicing costs across smaller, more manageable repayments.

Ultimate flexibility

You can choose to pre-pay for the kilometers you expect to drive per year, or for a minimum of 3 scheduled services (whichever comes first).

Expert Care

All servicing and repairs are carried out by our highly-trained Hyundai technicians who know your vehicle inside out.

Roadside support

As part of your Pre-Paid Service Plan, you will receive 24/7 Roadside Support for the duration of your plan.

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Pre-Paid Frequently Asked Questions

How is the price for Pre-Paid Service Plans calculated?


Pre-Paid Service Plan pricing is simply calculated by adding together the prices that your Participating Hyundai Dealer charges for the relevant Scheduled Maintenance Services under the Hyundai Lifetime Service Plan, as at the date that you buy a Pre-Paid Service Plan and for the number of Scheduled Maintenance Services that you pre-purchase. Your Participating Hyundai Dealer can advise you of their prices for all Pre-Paid Service Plans. For details of
recommended pricing and quotations, please use the Pre-Paid Service Plan Calculator by
visiting www.hyundai.com/au/en/pre-paid/calculator

Pre-Paid Service Plan pricing is simply calculated by adding together the prices that your Participating Hyundai Dealer charges for the relevant Scheduled Maintenance Services under the Hyundai Lifetime Service Plan, as at the date that you buy a Pre-Paid Service Plan and for the number of Scheduled Maintenance Services that you pre-purchase. Your Participating Hyundai Dealer can advise you of their prices for all Pre-Paid Service Plans. For details of
recommended pricing and quotations, please use the Pre-Paid Service Plan Calculator by
visiting www.hyundai.com/au/en/pre-paid/calculator


What is covered under a Pre-Paid Service Plan


Each Pre-Paid Service Plan covers the standard items in each Scheduled Maintenance Service as published in the eligible vehicle’s Service Passport, under the Pre-Paid Service Plan that is purchased. The standard items in each Scheduled Maintenance Service are:
(a) labour;
(b) parts;
(c) lubricants; and
(d) sundries such as oil and waste recycling and/or removal, workshop supplies etc.
The 1,500km / 1 month (whichever comes first) service is not covered in any Pre-Paid Service Plan as it is complimentary and included with the purchase of any new Hyundai vehicle.

Each Pre-Paid Service Plan covers the standard items in each Scheduled Maintenance Service as published in the eligible vehicle’s Service Passport, under the Pre-Paid Service Plan that is purchased. The standard items in each Scheduled Maintenance Service are:
(a) labour;
(b) parts;
(c) lubricants; and
(d) sundries such as oil and waste recycling and/or removal, workshop supplies etc.
The 1,500km / 1 month (whichever comes first) service is not covered in any Pre-Paid Service Plan as it is complimentary and included with the purchase of any new Hyundai vehicle.


What is a “Scheduled Maintenance Service”?


Scheduled Maintenance Services are the scheduled maintenance services recommended by the vehicle manufacturer and specified in the Service Passport. Scheduled Maintenance Services are of limited scope. Please download the PDF for details of what is and is not
covered.

Scheduled Maintenance Services are the scheduled maintenance services recommended by the vehicle manufacturer and specified in the Service Passport. Scheduled Maintenance Services are of limited scope. Please download the PDF for details of what is and is not
covered.


Can I redeem my pre-paid services under a Pre-Paid Service Plan at any Hyundai dealer?


Pre-paid services under a Pre-Paid Service Plan can only be redeemed at any Participating Hyundai Dealer.

Pre-paid services under a Pre-Paid Service Plan can only be redeemed at any Participating Hyundai Dealer.